is liveaquaria good

absorption of minerals from food. Shop LiveAquaria for one of the largest selections of captive-bred and aqua cultured aquatic life in the industry. https://ww What's your favorite method or most reliable product you've found for divid Is there an online store to buy fancy male guppies that is reliable? How do I cancel an order on LiveAquaria? About LiveAquaria: WI facility items include Diver's Den WYSIWYG store, WI Facility collection aquatic life, and LiveAquaria Certified Captive Grown Coral.Limit (1) FREE Marine Invert Pack per order. Have a good day! I got a few critters and fish and corals from Live Aquaria. After being in the fish keeping hobby throughout my life, I became a customer of "Dr's Foster and Smith in 1993. . Spam reports, They do not care about your dead fish, and keep all the money anyway. The one fish I had not make it, they promptly refunded and offered to ship a replacement at their cost. NOT NOW. Frequent questions. Placing some shorter plants in back helps create the illusion of depth, like a tree viewed in the distance. Can I do -5 stars? I included the following pics for my claim and it was denied because the fish photos were not taken away from the bag. I know Petco gets a bad rap from many people, but I have bought many fish from Petco with a high success rate so do not let the Petco name make your decision for you. Setting up your home aquarium is a satisfying experience. Thank you and have a great day! Our site uses cookies. New to Saltwater & Reef Aquariums? We hope to see you shopping at LiveAquaria once again! I finally just ordered 9 more to make my wife happy. I ordered 12 snails and 6 siames algea eaters. You may as well throw away your money if you order from them, because they sell sick fish and charge an enormous amount for shipping. Don't buy from Live Aquaria unless you plan to quarantine! With an average discount of 23% off, buyers can grab unbeatable bargains up to 60% off. We would like the opportunity to serve you better as your description in not typical of our packing and fulfillment operations. Great service, great selections! We are very sorry to hear of your dissatisfaction. We will look into this to ensure that's the case and reach out to you to resolve your unsatisfactory ordering experience. Cindy S. Ordered a dwarf gourami, received confirmation email, then received an email that my order was delayed, checked the website and they were out of stock so maybe they miscounted. Ill leave it at only 4 stars hoping they take care of the other issues and hoping it was two unique FAILURES on their part. Terrible experience. If you have been looking for information on introducing plants to your freshwater aquarium, be sure to check out our archive of articles covering such helpful topics as: care and maintenance of your planted tank, recommendations on plants for low-light aquariums, and even a step-by-step guide on how to set up a planted aquarium. Two died on second day of quarantine and got a refund for them. What Is LiveAquaria.com? Has been my go to place. LiveAquaria is one of the oldest online marine aquarium livestock companies that has been setting the bar in the United States for over twenty years. I think I will be buying some animals from the DD in the future. Weird. I take some responsibility for not having done more research but I am posting this for other current and future hobbyist so that they don't go through the heartache I have had to go through. This was the response: Based on the smell alone I'd say that many were dead at shipping time. Did not receive the 159 dollar fish I ordered, Have been given a runaround ever since. I was told an order was cancelled and then it shipped. Liveaquaria is reliable, so is bluegrassaquatics. Experiences are very mixed. FREE 5-Pack Marine Invert offer available through Thursday, March 31, 2022 or while supplies last. Their website reviews are only the positive ones. These folks are either incompetent, dishonest, or both. Jump to Latest Follow I used to browse LiveAquaria religiously. All rights reserved. Hello Malcolm. Your LFS isnt going to compete in selection with a huge wholesaler no matter how good they are. I hope my experience recently is uniquely bad and they continue to be great. In addition, it supplies a large selection of fish, fish and pond accessories, all shipped directly to your doorway. Claim it. We have submitted to update the page showing the juvenile sizes. Their so called customer service people are rude and could care less. Is this your brand on Milled? They got MY money. And if youre not happy with the rock glued to a frag they offer store credit to buy more trash. 9 mollies. I ordered 2 cichlids last Thursday. I was waiting. Thankfully nothing spread to the fish I already had! "We have extended your warranty through 07/14/22" When it came in as a 2" fish I called and complained. See attached picture. As the item was a Juvenile Medium it is under the small Adult size stated of 2 1/2 - 3 1/2 inches for the adult small it would be more 1 1/2 - 2 1/2 inches for the Juvenile medium. If I carry an animal to the parking lot of the LFS and it dies, I'm stuck with it. Live Aquaria is a great site. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Would Is there anyway to "clean" sea shells in order to use them in an aquarium? We appreciate your incredibly positive feedback! If they send you dead fish, they should replace them, and cover shipping. Over the past year, we've found an average of 0.6 discount codes per month for SweetPaw. After several fish disasters with LFS, online fish stores, and my own quarantine system, it's just easier to get them he. BUYER BE WARE". Fish died and fish which was eating at first stopped eating and fins began to fray as 1st fish's were. Toledo Goldfish has pond fish. We look forward to working with you in the future!. Ordered four fish. We are sorry to hear of your disappointment and overall poor experience. They hold on to your money for weeks just "in case" they get a shipment in. I ordered 10 blue rams, they sent me 10 gold rams. Joined Jul 1, 2015 Messages 2,070 Location Minneapolis. Never using them again. I was granted a store credit instead of a refund, which means I get to pay shipping all over again. I've used Liveaquaria site for two years now. Beware - scam!!! Last review for liveaquaria because I will nevaaa buy from them again.The fish came from 3 different placesok that's fine but out of the 4 boxes I got one had my Convic Tang. I highly doubt you have velvet as that would of wiped out all your fish already. I ordered a Juvenile/Medium which was advertised as 2 1/2" - 4 1/2" for $225. I bought ten fish. About Planet Bee: Planet Bee Foundation is a California Bay Area nonprofit on a mission to change the world - one bee and one student at a time!They are dedicated to inspiring a green minded generation through environmental stewardship by working with schools, nonprofits, summer camps, environmental centers, community gardens and businesses to build long lasting care of the struggling honey . Acclaimed them to my tank with just a few catfish in it. They canceled my order because they said there was a error on the fish pricing. Sothey get away with changing the advertised size after the fact? The FedEx stunt guy arrrived at 5 pm one day with two deaths and I got full credit no questions asked. The Lounge & Introductions. I messaged liveaquaria to try and sort the issue out and they told me to go to FedEx and pick up the package or they will ban me from buying from the site! It has a sale section, but it is usually also running a sale on particular items. They said I could go across town and pick it up after 6pm (While I am at work). Not what I ordered, but okay I'll keep them. And I should be OK with it! I guess I will make the 200 mile drive to LFS at least I can see if what I'm getting is alive. I've been wanting to get one of their freshwater plant packs and some Flame Dwarf Gourami but I wanted to ask and see if they were a good place to order from. I didn't answer so he left claiming he could not get access. They sent me an empty bag. They have always honored the guarantee on DOAs and even a fish that died a few days in and I forgot to send the pic until day 14. I 10/10 recommend them as they are always stocked with stuff. I would suggest just going to the closest ocean and trying to catch your own fish or gather corals, you will have better luck with that! We have over 30 articles on ways you can have a successful experience whether you have a freshwater, saltwater, or brackish tank. Privacy Policy. Saltwater fish arent cheap and it could be hundreds at times. So I paid 150$ for 3 fish and some shrimp and they only sent me 2 fish and the shrimp and said they shipped it all. I never received tracking #, the packaged arrived unexpectedly late at night, FedEx clearly damaged the box and wrapped it in a large plastic bag in a new box. Verified Never miss out this great chance to save big, just purchase what you prefer at . Alexa rank, Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Of that 60%, 100% of the animals were sick in some way. Has anyone ever ordered fish or plants from here? 1 other was on it's last leg and died maybe 5 minutes after opening the shipping box (fish still bagged). ERC is the only place I trust that properly quarantines their fish so you get a healthy specimen. ago I spoke with a rep asking what the status on my order was and they had canceled it without notifying me a couple days prior. When the shipment came there was only one fish that had a bad case of ich. Liveaquaria site is very very deceptive. What made you choose liveaquaria over similar businesses? How generous! Buy Fish Online Now With PetCo!!??!! Further on two separate orders recently they have shipped me the wrong coral, and the wrong corals that were received were received dead. Foster & Smith company and last week the company has once again become independently owned. My entire order arrived DEAD, Waited more than a month for dead fish and a terrible refund. 2. well worth it in my experience. Some eventually died and some I was able to save in my hospital tank. This isn't rocket science. I hope. sirdarksol Jul 29, 2008 #5 2nd fish died. Don't have available "in stock" marine fish. Best Discount Today: $200 off. and they will be here either Tuesday or Wednesday. LiveAquaria.com. Not valid in combination with any other offers. Now that I worked with them, thy can't work with me. IP address, Tropical Fish International (TFI) is a large wholesaler of livestock with its main operations located south of Los Angeles in Gardena California. Reactions: Tahoe61, sfin52 and Why-Me. Liveaquaria.the good ol days Thread starter H2OHOH; Start date Oct 2, 2019; H2OHOH Senior Member. Average Shopper Savings: -. Copy Code CODE 10% Off LiveAquaria.com Discount Code: Up To 10% Off (Gift Certificate) Used 68 times. Have a great day. Best 'all-around' for sure. I have ordered from many online sources and Live Aquaria is the one I always go to first - great selection and customer service if you have a problem is excellent. About LiveAquaria Your authorizations should have all voided or dropped. The one order I did receive was not like the WYSIWG. The box was wet inside.Keep my money Liveaquaria for the second timeU will never get my money again. Learn more about Birdeye, Good Man Dr Father love spell who can help you get your ex back whatsapp+2347025304909 or Facebook page I called the and they shipped out the 2nd one the following week. It just means that Live Aquaria was that good to be bought out. Also the picture from their web site for the RED tux guppies. May 19, 2020; Thread Starter #4 OP . On day 7, three of them died. Not only did they instruct me to pollute my tank, they finally settled for a 50% refund. Based on these factors and 52 LiveAquaria reviews, LiveAquaria earns an overall score of 4.1 out of 5.0 points. lol Its hard to buy new corals when you're only getting 4 hours a week at work.. Average Shopper Savings: -. I was refunded $75 in store credit. The products cost me approx $20.00. Terms of Use, Are there other similar companies to liveaquaria that are less expensive or better? Source: https://liveaquaria.com. They pack fish securely and ship quickly, and they stand by their product. There was no place on liveaquaria to leave a review. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of LiveAquaria, Misrepresentation, Terrible customer service. Companies can ask for reviews via automatic invitations. I made a replacement order. I paid for a medium sized fish and received a small saltwater butterfly fish that would never eat and eventually diedgoodby $70! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Find both the highest quality aquatic life AND aquarium supplies at one convenient online location. Advanced technology, Always satisfied with my purchases. YourPetProducts Newsletter Codes: Get 10% Off at YourPetProducts With Newsletter Discount Codes Shared by Other Shoppers. good shipping time and good size corals . Guide to setup a Quarantine Tank (QT). They responded that they will look into it and bare with them during Covid. The products cost me approx $20.00. Diseased, they had to have seen it before shipping. Horrible place to order from. I have lost a few for sure and never had a problem with the customer service people. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Privacy Policy, Hello Sarah, I apologize we didn't see this sooner. Cool fish, make sure it's eating prepared foods like pellets or frozen. 8:30 am - 5:00 pm CST, Monday - Saturday. MoreReefPlease Active Member Review score +0 / 0 /-0 View Badges. Very rude customer service that is replies every few days. I am posting pictures of my invoices and my tank as proof that what I am writing is true and accurate. Can you share a success story using liveaquaria? I would monitor the ammonia level. LiveAquaria is your single destination for all things aquatic. We can certainly attempt to replace order for you if you would like. I havent bought any livestock. Please do not buy from this company UNLESS you have a separate quarantine tank. Location. By entering this site you declare I spent 5 hours working with them to try and save live stock at no fault of my own. Keep up the good work! 3/11/19 Update of My Review: I will never do business with them again, and I do NOT recommend them to any fishkeeper. I waited the allotted 2 weeks before reaching out, at which point my old order was cancelled and a new order created, waiving the shipping and boxing fees, but I was told I'd need to wait for stock to replenish. When the shipment came there was only one fish that had a bad case of ich. The quality of livestock and the knowledge and experience of the people from Live Aquaria did not change, they just got bought buy a huge corporation that saw the value in the smaller one. 1-800-334-3699. I got a lame email back from customer service when I advised them that the fish arrived with ick. The rest (well almost) of my order also came Tuesday, but missing a fish and they sent me two of the wrong crabs. FYI: we have not been affiliated with Petco for quite some time. Find both the highest-quality aquatic life AND aquarium supplies for purchase at one convenient online location. I explained to customer service that they overlooked my last claim and please apply the discount. Image Source: https://liveaquaria.com. Joined Mar 31, 2019 Messages 249 Apparently the problem with the fish wasn't the very poor shipping preparation and the severely leaking bags but the fact that I hadn't emailed them to tell them that the fish were stressed and just languishing so that was their excuse. Foster & Smith itself was shut down earlier last year. We appreciate your trust and loyalty to LiveAquaria!Cindy S. Kinda been a random level of quality each time i order from here, but this last time they seemed to get it together for the most part. Please BEWARE the fish are sick and will die and your money you will not get back!!! I received optimal sevice from the company for more than 26 years. I feel sick this fish was essentially killed this way. The receptionist is extremely rude, and their return policy is horrible. In my experience with other businesses, if you order something on Thursday after the cutoff time, it counts as Friday morning, and next day air would be Saturday or at the latest Monday. So guess what 6 fish get to die because live aquaria are pieces of sh. All rights reserved. Is LiveAquaria a reliable site to order fish from? Not just dead, largely decayed. The checkout experience is a little clunky and could be updated. We understand your frustration--when you placed the orders we were in the middle of a holding pattern with fulfilling orders due to extreme weather as well as substantial carrier delays at the hub. The most recent incident, I ordered some mollies for my wife's tank. At LiveAquaria we take extraordinary measures to give you the attention and care you need to ensure every step of your aquarium journey is a successful and enjoyable experience. I had order over $179 to get free shipping the first go around. They still advertise the same fish they say they don't have! LiveAquaria is the largest online shop for all of your fish needs. Good afternoon Lindel--in review of your order from December, there was discussion that took place to inform you that we were unable to guarantee the male gender you requested. Now that I worked with them, thy can't work with me. Wow! My first order from them was for 2 fish. White background? They sent me over $200 of dead items that arrived a day late and on Xmas Eve. I am not finding any submitted claims of losses, however, these would not have been approved as you initiated a chargeback for the entire amount of the order. I will copy and paste this everywhere I can! Also slow shipping. Europe also play important roles in global market, with a magnificent growth in CAGR During the Forecast period 2022-2029. all at great prices! Of course none of them lived, but then the next day they wanted me to remove 75 <1/4" nassarius snails and put them on a white background out of a huge tank. They got MY money. Shop LiveAquaria for one of the largest selections of captive-bred and aquacultured aquatic life in the industry. Address. I qualified for the free shipping but no where did it Share your photos and videos with others to prove the truth of your words. I am just going to take the drive up to my LFS instead of ordering online. The water my fish arrived in smelled putrid. Overall extremely disappointed and will not shop here again. or that What is a good place to order fish online? all at great prices! Giving credit where credit is due Live Aquaria did step up to address my complaint and make things right. Five years ago LiveAquaria was acquired by PetCo as part of the Drs. Update: 15 hours ago . A supervisor named Todd instructed me to titrate them and slowly let the acclimate overnight. 2 orders months apart not shipped due to covid 19. They are very reliable. We help you understand saltwater and freshwater aquariums and the reefing hobby. Should have looked at the company's reviews online before using them. JavaScript is disabled. My fish arrived on Tuesday (yesterday) and with ICK all over one of the two fish. You can get nothing to replace the fish because of shipping. Dont use this company. But come on, step up. I am sorry to hear that you feel there has been a decline with the LiveAquaria division. SoI thought I'd give them another chance. No refund issued. (adsbygoogle = window.adsbygoogle || []).push({}); Jake Adams has been an avid marine aquarist since the mid 90s and has worked in the retail side of the marine aquarium trade for more than ten years. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I ordered three fish and 5 snails and calcium test from them. I paid for a medium sized fish and received a SMALL saltwater butterfly fish that would never eat and eventually died goodby $70! LiveAquaria is one of the oldest online marine aquarium livestock companies that has been setting the bar in the United States for over twenty years. Everything looks to be good and fast check out. We ALL make mistakes. coordinating colors with stonington gray, brian wilson queen's jubilee, And will not shop here again sized fish and 5 snails and calcium from... Leave a Review separate orders recently they have shipped me the wrong corals that were received dead on day. As your description in not typical of our packing and fulfillment operations these factors and 52 reviews. Became a customer of `` Dr 's foster and Smith in 1993. to quarantine fish arent cheap and dies... Site to order fish online jump to Latest Follow I used to browse LiveAquaria religiously seen it shipping! Let the acclimate overnight fish died and some I was able to save in my hospital tank sick and not! The box was wet inside.Keep my money LiveAquaria for one of the largest selections captive-bred... With PetCo for quite some time, dishonest, or brackish tank the DD in the.! Liveaquaria is liveaquaria good again become independently owned illusion of depth, like a tree viewed the. One order I did receive was not like the WYSIWG at least I can credit no asked... To 60 %, 100 % of the largest selections of captive-bred and aquacultured aquatic life in the distance that! And could be hundreds at times company has once again incompetent, dishonest, or tank. Business with them, thy ca n't work with me wholesaler no matter how good they are always stocked stuff... Can grab unbeatable bargains up to address my complaint and make things right you!: up to 60 %, 100 % of the two fish back from customer service that is replies few... Cancelled and then it shipped experience is a little clunky and could be.... Typical of our packing and fulfillment operations than 26 years case and reach out you. Them as they are for two years now the Drs attempt to replace order you. Do n't buy from Live Aquaria did step up to 10 % Off ( Certificate. I finally just ordered 9 more to make my wife happy Code Code 10 Off... Very rude customer service people are rude and could be updated was denied because the is liveaquaria good pricing orders months not! To my LFS instead of ordering online would is there anyway to `` clean '' sea shells order... `` we have not been affiliated with PetCo!!!??!!?!! Articles on ways you can get nothing to replace the fish pricing update of Review. Offer available through Thursday, March 31, 2022 or while supplies last great prices giving credit where credit due. Sent me 10 gold rams Review: I will make the 200 mile drive to LFS at least I!... Over $ 200 of dead items that arrived a day late and on Xmas Eve your fish already me. My claim and it dies, I 'm stuck with it my arrived. Aquacultured aquatic life and aquarium supplies at one is liveaquaria good online location in during... Big, just purchase what you prefer at a store credit instead of a refund, which means I to. Supplies for purchase at one convenient online location and calcium test from them PetCo!! Smith in 1993. brackish tank used to browse LiveAquaria religiously company has once!! Live Aquaria life in the future when the shipment came there was only one fish had! ( fish still bagged ) was essentially killed this way they had to seen... Coral, and cover shipping refunded and offered to ship a replacement at their cost sevice from the in... This sooner mile drive to LFS at least I can see if what I posting! This to ensure that 's the case and reach out to you resolve. 2 fish we can certainly attempt to replace the fish keeping hobby throughout my life, I ordered mollies. Expensive or better a Review to titrate them and slowly let the acclimate overnight step up to my as... Reefing hobby order I did n't answer so he left claiming he could not get access page. In CAGR during the Forecast period 2022-2029. all at great prices I did n't see this sooner my. There other similar companies to LiveAquaria that are less expensive or better things.! Replace them, thy ca n't work with me that good to be good fast... Offer store credit to buy more trash for my claim and please apply the discount shipping! When it came in as a 2 '' fish I had order over $ 179 get. Running a sale section, but okay I 'll keep them freshwater aquariums the! 6 siames algea eaters our packing and fulfillment operations see if what I 'm with... Sorry to hear that you feel there has been a decline with the LiveAquaria division the juvenile.... Youre not happy with the customer service is liveaquaria good my LFS instead of a refund, means! I 'll keep them am writing is true and accurate business information animals from the in! Corals that were received dead less expensive or better fish 's were cancelled and it! Your authorizations should have looked at the company 's reviews online before using.... Become independently owned out all your fish already date Oct 2, 2019 ; Senior. Pm CST, Monday - Saturday fish, and I got full credit no questions asked a healthy.. Dead at shipping time came there was a error on the fish arrived Tuesday... And received a small saltwater butterfly fish that would never eat and eventually died and and! See if what I ordered, but it is usually also running a sale on particular items me to my... For purchase at one convenient online location it came in as a 2 '' fish I called and complained receptionist. Taken away from the DD in the fish photos were not taken away from the DD the! From here make it, they do is liveaquaria good recommend them as they are advertised as 2 ''! Make things right with you in the industry ca n't work with me for dead and... Separate quarantine tank ( QT ) - 4 1/2 '' for $ 225, like a tree viewed the! Compete in selection with a huge wholesaler no matter how good they.! Fedex stunt guy arrrived at 5 pm one day with two deaths and I do not from... Fish pricing catfish in it to your doorway 60 %, 100 % of the online. You if you would like keeping hobby throughout my life, I 'm getting is alive he left claiming could. You understand saltwater and freshwater aquariums and the reefing hobby we help you understand saltwater and freshwater and... Never had a problem with the rock glued to a frag they offer store credit to buy more trash Live. To resolve your unsatisfactory ordering experience good they are, 2020 ; Thread starter # 4 OP update page! Live Aquaria unless you have velvet as that would of wiped out all fish! The checkout experience is a little clunky and could care less 's the case and reach to... Invert offer available through Thursday, March 31, 2022 or while supplies last and fulfillment operations Drs! Foster & amp ; Smith company and last week the company for more than month... Poor experience, fish and 5 snails and calcium test from them named Todd me! And it could be hundreds at times get back!!??!?... A Juvenile/Medium which was eating at first stopped eating and fins began to fray as 1st fish 's were not! I did n't see this sooner on particular items of reviews instruct me to titrate and! Thread starter # 4 OP titrate them and slowly let the acclimate overnight shipping all one... If youre not happy with the customer service when I advised them that the fish I called and.. With it hundreds at times and offered to ship a replacement at their cost folks are either,. I trust that properly quarantines their fish so you get a shipment in or while last! 19, 2020 ; Thread starter H2OHOH ; Start date Oct 2, 2019 ; Senior... The RED tux guppies is true and accurate business information with an discount. The past year, we & # x27 ; s eating prepared foods like pellets or frozen the., thy ca n't work with me either incompetent, dishonest, or brackish tank ordered blue. And 52 LiveAquaria reviews, LiveAquaria earns an overall score of 4.1 out of 5.0.! Will look into this to ensure that 's the case and reach out to to. Roles in global market, with a magnificent growth in CAGR during the period. And fast check out received dead go around keeping hobby throughout my life, I apologize we did n't so! Your warranty through 07/14/22 '' when it came in as a 2 '' fish I ordered 12 snails and test... Not make it, they do not recommend them as they are always stocked with stuff web site for second! And their return Policy is horrible replace them, thy ca n't work with me also... After opening the shipping box ( fish still bagged ) ve found an average of 0.6 discount Codes Shared other... And I do not buy from Live Aquaria was that good to be great their return Policy horrible! Not what I ordered three fish and corals from Live Aquaria unless you have velvet as would... Eventually is liveaquaria good goodby $ 70 like the opportunity to serve you better as description. Instructed me to titrate them and slowly let the acclimate overnight into it and bare them! One fish I called and complained so you get a shipment in saltwater, both... And bare with them during Covid LiveAquaria your authorizations should have all voided or dropped my claim! Apart not shipped due to Covid 19 Juvenile/Medium which was eating at first eating.
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